We aim to have positive and friendly relationships with parents and carers but sometimes, unfortunately, these can break down. If this does happen and you have concerns, there are procedures you can follow.

 

Firstly, speak to the Class Teacher or if you prefer, the Head Teacher, and explain what has happened that has given cause for concern. The matter will be looked into and, hopefully, successfully concluded at that point. If not the school has a formal complaints procedure which would then be discussed with you. 

 

A copy of our complaints procedure is attached below; alternatively a paper copy is available from the school office.

 

Almost all issues are resolved by talking together. Please do not worry in silence at home. Our door is always open.

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01709 582619

Sedgefield Way, Mexborough, South Yorkshire. S64 OBE

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